Postback Tracking - Affilka – Routy

Note: For postback tracking to work, your affiliate links must now be Routy links.

In this article you will be able to:

Set up postbacks on Affilka affiliate programs
Troubleshoot issues on postbacks with Affilka programs

Set up postbacks on Affilka systems

To manually set up postback tracking with an Affilka backend, log into the affiliate program and press Campaigns > My postbacks

Here you will be taken to the postbacks page. Press New postback.

Next, you will be taken to a page with multiple sections. In the Postback scope section, select Global postback.

Under postback action, select the action you would like to have the postback track. In Routy we currently support signups/registrations and first time deposits. We recommend setting up a postback for both. Let's say you pick First deposit to start off with.

After this you will be taken to final section, where you need to input the postback URL.

Before proceeding, we need the postback from Routy. Go to Routy, press Affiliate Programs > Accounts on the left sidebar and find the account for which you will be setting up the postbacks. When you've entered the account page, press Postback to generate the postback URLs.

Note: If you receive an error when generating the postback, it means Routy is not set to pass a click parameter. In this case, follow the documentation here to find how to set tracking parameters and enable postback.

Input the link in the 'Postback URL' textbox. Press Submit.

Troubleshooting postbacks on Affilka systems

If your postbacks are not working, start off by checking the postback log on Affilka. To do this:

Log into the affiliate program
On the sidebar, press Campaigns > Postbacks > Postback Log

Here you'll be able to see a list of all the postbacks sent by the brand and will be able to identify the source of the issue which may be.

Postbacks not being sent at all by the brand
The wrong click id/dynamic variable is being sent
No click id/dynamic variable is being sent