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Recent activity by Support-
Empty trackers not showing in tracker report
Some partner programs send reports where the campaign or tracker field is blank.When this happens, those rows might not appear in your final Routy report.You can keep this data by adding a dedicate...
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Account-to-Account (A2A) Integration
Account-to-Account Integration (A2A) enables one Routy account (the Master) to automatically send conversion data to another Routy account (the Subaffiliate). Each Routy master account is limited t...
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Why am I seeing Unknown in my dashboards?
Unknown means Routy doesn't know where the conversions are coming from. What does this mean The conversion did not come through a Routy link The program is reporting one number on the main repor...
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Setting up an outgoing postback or webhook from Routy
Routy is able to send events to other systems using postbacks (S2S) or webhooks. Typical use cases of this functionality include: Sending conversions to third party ad platforms for ad optimizati...
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Update your billing details
To update your billing details, press the profile button in the top right of Routy and press Billing: On this page, you should see an Update button depending on the plan you're on, as shown below....
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Setting a tracking parameter for an affiliate program account
Disclaimer: Setting the incorrect parameter may cause lost traffic and revenue. Routy is NOT responsible for the parameter you set in this section. Set it at your own risk. For most programs, Routy...
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Adding Stake.com or Stake.us to Routy
In this article we will show you how to connect Routy to your Stake.com or Stake.us data. 1. First step, add your Stake account to Routy 2. Input a 'dummy' username and password (these are irrele...
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How to pause a crawler
If one of your account is causing you issues, you can pause the crawler on Routy. To do this, enter the account for which you would like to pause the crawler. Press Actions > Account Profile to ope...
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Connecting to Routy's API
In this article you will Learn how to activate your Routy API Generating your Routy API token Get access to Routy's API documentation How to activate your Routy API To connect to Routy's API you ...
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Branded Links
Introduction Branded links are a powerful tool that allow affiliates to display their affiliate links in a 'clean' way to appear more trustworthy and enhance their SEO. This feature enables affilia...